It has come full circle. Years ago I argued AOL was doomed because once people became somewhat internet savvy they would reach out to best of breed websites instead of AOL's proprietary content. But after more and more stories like this I think the tide may be turning. The future maybe in private walled gardens. If these anecdotal stories (including my dad's travails with a spyware infection) are any indication, the average user is getting pushed to the breaking point. Perversely, maybe AOL was way, way ahead of its time.